How can you speed up the boarding process without compromising on accuracy and security? By combining the latest mobile technology with Damarel’s powerful and widely adopted Embark boarding system. EMBARKmobile from Damarel provides a truly flexible solution for the automated boarding of passengers, and reduces dependence on expensive fixed gate equipment and Common Use infrastructure.
Handling over 8 million passengers per year, expanding Italian airport Orio al Serio International has recently been using EMBARKmobile with impressive results. The new technology allows them to easily scale the number of gate boarding positions according to demand. This helps agents to reduce passenger queues and get their flights away on-time.
James Kelly, Damarel Project Manager, says, “The response from staff at Orio al Serio has been very positive. Our regional partner, SEETEK, has reported that implementation went exceptionally smoothly and the mobile boarding process reduced queues right from initial use. We expect to implement mobile boarding at all gates very soon.”
Compatible with all major boarding and departure control systems, EMBARKmobile can be used on a tablet, smart phone or PDA, providing passenger verification with an instant Board/No Board decision. Live details of the boarding process, including ‘no shows’ and bags are immediately available to the agent to help them make informed decisions.
The flexibility of the system has enabled quicker boarding, particularly for busy flights and where access to traditional boarding scanners is limited. Gate agents simply carry the mobile devices to the location where they are required, when they are required. The simple and intuitive interface takes vital seconds off the boarding process. Initial use has also demonstrated the value of a portable system in the boarding of special needs passengers, who can be verified in their lounge, making the journey for these passengers easier and further reducing pressure at the gate.
EMBARKmobile can also be incorporated into a business continuity program, providing an immediate and easy-to-use boarding system, when the failure of hardware at the gate would traditionally delay the boarding process.
Providing rapid and secure gate handling, EMBARKmobile is a truly flexible approach to the boarding process. The system is fully API compliant, helping deliver lower CUTE costs, quicker turnarounds and happy passengers. EMBARKmobile also integrates with L-DCS, adding a powerful mobile boarding option to the increasingly popular low cost DCS.
Damarel has been providing advanced systems for efficient passenger and flight handling for over 25 years, helping ground handlers and airlines world-wide deliver exceptional service to their customers.