Are you worried about losing control?

The closure of axsControl DCS means many ground handlers and airlines are urgently looking for a reliable alternative. Is this you? Luckily, Damarel is able to help! L-DCS delivers the perfect solution for low cost, charter and point-to-point carrier handling. Fast to deploy and simple to use, L-DCS makes sure your customers get great service.

L-DCS has been a smooth transition for two welcome additions to our fast growing community. WRO-LOT Airline Services and LS Airport Services of Poland selected L-DCS and LodeStone for use in a number of key airports.

With a tight timescale, Damarel delivered the systems as a fully hosted service, straight to the Common Use platforms – our most popular method. It simplifies deployment and reduces IT infrastructure and costs. After on-site training from Damarel’s experts, the systems went live for multiple carriers in March 2018.

Norbert Pik, Deputy Manager, Passenger Services Division of LS Airport Services said the following about the deployment:

“I was initially concerned about the short time frame for deployment, but this proved to be completely unfounded. Our experienced passenger service instructors and DCS specialists were given initial training by Marcel, who was very knowledgeable and helpful. The first flight to use L-DCS was handled by these personnel – and went very smoothly.

Our “trainers” then trained the agents, currently over 100 of them. The system is so easy to learn that we found the experienced agents could learn enough to be effective at check-in in just 30 minutes, simply by watching it being used.

All our charter flights from WAW and KRK are now handled efficiently using L-DCS.
We are now ready for the upcoming busy summer period, with no worries.
I would like to extend my sincere thanks to all of the Damarel staff who made the implementation of a new DCS so easy.”

Norbert PikDeputy Manager, Passenger Services Division

L-DCS is extremely easy to use. Fast handling times, simple check-in, bag drop and boarding processes reduces queue times and help on-time departures. More efficiency and fewer errors means happy passengers! L-DCS delivers rapid, cost-effective automated check-in and boarding to tens of millions of airline passengers every year – helping users to provide exceptional service.

Damarel’s Lodestone Weight and Balance system complements L-DCS perfectly. It delivers safe, efficient, automated load control for passenger aircraft. It reduces errors, avoids time-consuming manual processes and is one of the most cost effective Weight & Balance solutions available.

For ground handlers, airlines and airports, L-DCS is at the heart of operations of all shapes and sizes. Available either locally installed or fully hosted, the user-friendly interface makes L-DCS simple to learn for agents and dramatically reduces training costs. Integrated productivity features and fast processing times keep Passenger Services running as smoothly as possible.

Damarel has been providing mission critical DCS for major airlines and international airport hubs since 1998.

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