Med-View Airline, based in Nigeria, has been offering domestic passenger services across Africa since 2007. It has since successfully expanded into regional and long haul scheduled passenger flights, including a London/Lagos route.
Faced with an immediate requirement to service their passengers on a popular flight from London Gatwick to Lagos, Med-View were recommended to contact the team at Damarel with a simple question:
“It’s Monday – could you provide complete DCS check-in services for our flight on Friday?”
We enjoy a challenge, and we were delighted to confirm that we could, using Local DCS, our fully hosted, award winning airline Departure Control System. Liaising with the IT team on-site, Damarel delivered L-DCS onto the Common Use network and arranged all the necessary interfaces and Type B messaging.
A fully hosted system ordered and installed, with staff trained and operational, within 100 hours of first contact!
Med-View supervisors and check-in staff received full training at Damarel’s facility near Farnham UK, so they were quickly ready to go. For added peace of mind, our dedicated DCS support team were on-site to ensure the smooth processing of 250 passengers on the Friday evening flight.
Kunle Ibrahim, Country Manager for Med-View Airline in the UK, commented:
Chris McClure, Account Manager, at Damarel said:
For ground handlers, airlines and airports, L-DCS is at the heart of operations of all shapes and sizes. From international airports with hundreds of check-in desks and millions of passengers, to small regionals with only a handful of positions, L-DCS gives you exceptional passenger processing.
Damarel has been providing mission critical Departure Control Systems for airlines, ground handlers and airports since 1998.