The modern ground handling operation is a complex business requiring careful planning, real time resource coordination and detailed service recording as well as accurate and timely billing.

It looks like 2009 and the global economy will provide even further challenges for the industry; with the need for cost reduction via efficient staffing, revenue maximisation and meeting the messaging requirements of the LCCs efficiently, automation is the key to profitability.

Damarel are committed to providing GHAs with comprehensive solutions that address their key challenges, and this year Damarel are helping GHAs meet these challenges with some powerful new and enhanced features across the FiNDnet Suite.Here are some of the main features to look out for in 2009:

► Type B over email:  The latest feature release of FiNDnet Flight Operations sees the introduction of integrated, seamless messaging over both Type-B and now email, delivering substantial cost savings, simplifying operations and providing the flexibility to meet the demands of LCCs.

► Resource planning:  With the need for tighter control over costs, and with the main cost to GHAs being their workforce, it is becoming more and more critical to optimise staffing levels. Damarel will be introducing an integrated resource planning module into the suite in 2009, providing advance planning for both staff and GSE. With a real time view of resource needs as the live operation changes, this exciting addition will allow GHAs to maximise their resource utilisation and react to changing operational circumstances.

To find out how Damarel can help you automate your operation, please contact us by phone on +44 (0) 1252 783787 or by email by email This e-mail address is being protected from spam bots, you need JavaScript enabled to view it