Products

FiNDnet Ops

Flight Information System 

Introduction and Overview

Part of the FiNDnet Suite, FiNDnet Ops provides a live operational database for Ground Handling Agents that centralises all flight movement information. FiNDnet Ops helps you plan, coordinate and monitor all handling activities in real-time.

By eliminating the mistakes that can occur in traditional white board and paper based methods for tracking flights and services, FiNDnet saves time, increases efficiency and reduces costs.

Designed as an advanced web-based application, FiNDnet can be delivered to the users browser across the LAN, corporate WAN or even Internet. With its secure Oracle® RDBMS back-end, FiNDnet can be relied on to provide non-stop service in the busiest airports.

The FiNDnet Suite also includes modules for recording flight turn-around services and automated billing - FiNDnet Services and FiNDnet Billing. Together, they create a totally integrated system, through flight handling, service charge and billing solutions, giving a truly streamlined end-to-end flow of business data.

Newsflash! Handheld Handling

The latest exciting addition to the FiNDnet Suite takes the technology out to ship-side, delivering an SLA driven service and allowing agents to capture information at source as they progress through a flight turn. By ensuring they meet SLAs and record every activity in a timely fashion, FiNDnet Mobile helps GHAs achieve unprecedented levels of efficiency and productivity. Click here to read more.

Operational Database in Real-Time

Managing all of the activities involved in a ground handling operation is a time consuming and expensive business.

Keeping track of flight movements and services is vital for revenue protection and yet this operation is usually left to a manual white-board and paper based system.

FiNDnet is an operational database that provides real-time access to all of the operations flight schedules and daily flight programs, records activities as they happen and automates the distribution of information to those people and systems that need it, when they need it.

Designed for the way ground handlers work, FiNDnet benefits users at all stages of the operation, from forward planning, through day-to-day handling and historical analysis.

With an established user community operating in many locations, FiNDnet is a powerful, flexible business tool that delivers immediate benefits.

Forward Planning

At the heart of FiNDnet is a comprehensive flight schedule management system.

Complete seasonal schedules are created by either automatic import of standard format schedules or manual ad-hoc creation. Stored locally, these schedules link to all subsequent information entered as the flight moves through the handling stages.

Flexible planning tools provide management information about such things as daily flight programs, aircraft down times and movement summaries, enabling much more accurate stand planning and staff allocation.

Flight movements can be broken down by both airline and aircraft type to provide detailed data for revenue forecasting - essential for complicated handling operations.

Daily Operations

The intuitive Flight Operations Centre provides the day-to-day controller functions for co-ordination, data capture and SITA messaging. Updates are transmitted immediately to the real time staff Display Monitors so everybody has access to the latest flight information - whether it is current flight status, delay codes, passenger and freight figures or general progress.

Display Monitors can be configured to display the live flight program on a departmental basis. These can be tailored for users such as Baggage Handlers, Police, Security, Immigration, Customs, Apron Control, Catering, Engineering, Ramp Services and many more.

FiNDnet automates many of the repetitive tasks associated with turning an aircraft around. For instance, on departure messages need to be sent to outstations, airport systems updated, ATC slots requested - and so on. FiNDnet's Flight Operations Centre is equipped with modules that can define the tasks to be carried out, and automatically execute them when needed, without intervention.

FiNDnet is designed to accept information from other systems, pass information on to other systems and capture information as close to the source as possible. For example, incoming movement messages update the status of the flight in FiNDnet, which then passes the information on automatically to the public FIDS system. No more re-keying information from one system to another and no more passing pieces of paper around. Everyone works with a common pool of information.

Performance Analysis

With so many parties involved in an airport operation it's often difficult to identify opportunities for improvement. FiND's detailed performance analysis reporting tools deliver the information required to monitor service levels, analyse who did what, and when, and set new standards of operation.

Using standard IATA codes, on-time performance reports help pinpoint areas for attention, whilst load and movement reports help with revenue and variance analysis.

Financial modules let you capture all resources used and invoice against contract conditions as required, making sure that all supplied services are fully recorded and recharged.

FiNDnet's comprehensive management tools can also be used to export standard format data to other packages such as accounting, rostering and stand planning.

Flight Information Displays - FIDS

FiNDnet is available with a simple to manage public FIDS module. With flight information displays for arrivals and departures supporting carrier logos, multiple languages and full motion video advertising, the system provides everything needed for the smaller airport.

For existing FIDS installations, FiNDnet provides many automatic updates through targeted gateways. Public information is treated with particular care to ensure you have full control over what is provided - and when.

External Interfaces

All airport users can benefit from FiNDnet. It provides a common source of information for flight movement activity with real time links for systems such as SITA Type-B messaging, Airlines, FIDS and ATC.

Third party FiNDnet information displays can be tailored in thousands of different ways for external users such as Information Desks and Airport Management companies.

Architecture

FiNDnet is designed to operate non-stop 24 hours a day, 365 days a year with high resilience to failure of individual parts of the system.

FiNDnet is scalable enough to handle multiple airports as a common resource, whilst remaining flexible enough to be cost effective for a single airport installation.

Technical Information:

• Browser-based Web application
• Can be deployed across the LAN, WAN or Internet
• Built around an industry standard Oracle® relational database
• Built in redundancy for non-stop operation
• Has a modular construction that can be tailored for a precise business fit
• Integrates with other products from Damarel and independent suppliers
• Comes with comprehensive system management functions
• Is supported and diagnosed remotely.

To discuss how FiNDnet or any of Damarel's other products can help your operation, please contact us by phone +44 (0)1252  783787 or email This e-mail address is being protected from spam bots, you need JavaScript enabled to view it