Products

FiNDnet Services

Flight Handling Service Capture

Introduction and Overview

Damarel provides business solutions for Airport Operations.

Without automation, the provision of additional services to customer airlines produces additional paperwork burdens. With a variety of forms in multiple copy being distributed around the organisation, there is a lot of duplicated effort. Also, with confusion as to which customers are charged for which services, there is a potential for loss of revenue.

FiNDnet Services addresses each of these issues.

FiNDnet Services simplifies the capture and processing of service details. It reduces effort by allowing the service provision details to be captured electronically at source.

Subsequently each department is allowed access to stored service details for their individual reporting needs.

Service details can be sent electronically to accounts for automated billing via Damarel's FiNDnet Billing system and for head office reporting.

Improved Revenue Capture

At the outset, FiNDnet Services is configured to know which services are chargeable for which customers, leaving staff simply to record service provision. The risk of services being missed is thereby reduced and revenue capture for services outside contract is improved.

Once recorded and calculated, the information generated in FiNDnet Services for additional services can be exported to Damarel's FiNDnet Billing system for automated billing.

Paperwork and Mailing Reduction

Recording service details electronically at source only once means the elimination of duplication of the same information and a reduction in the mailing requirements for the same information. All areas, including ramp manager, station manager and head office, have access to the same core information, and have the ability to extract the information required for their own reporting needs.

System Operation

FiNDnet Services allows you to select a flight from Damarel's daily FiNDnet Ops program and enter the additional services provided for that flight.

Services are selected from a services pallet. A service form is displayed for each selected service and prompts the user to enter the required details.

A list of all services provided for a flight can be viewed at any time along with a full list of services for the day, filtered by selectable criteria.

System Configuration

A service form can be designed for each service provided. Comprehensive data entry validation can also be configured to ensure correct entry.

Each department can be set up to have access to their own services by configuring the service pallet. Supervisors can be configured to have access to all services, and are also allowed to cancel invalid or incorrect service entries.

FiNDnet Services can be administered locally by staff at an airport, or for larger organisations operating at several airports, can be administered from the Head Office allowing for corporate control of the configuration.

Utilisation Statistics

Being able to capture details of every service provided to any particular flight, allows the system to produce an accurate view of additional ad-hoc on-stand costs. Damarel's FiNDnet Billing system provides the ability to view contracted and additional costings for on-stand operations.

Architecture

Technical Information:

• Is built around an ORACLE® Relational Database
• Is available as a 32-bit application for Windows
• Has a modular construction that can be tailored for a precise business fit
• Integrates with other products from Damarel and independent suppliers
• Can produce reports using a variety of Report Tools

To discuss how FiNDnet Services or any of Damarel's other products can help your operation, please contact us by phone +44 (0)1252  783787 or email This e-mail address is being protected from spam bots, you need JavaScript enabled to view it