In 2004 Virgin Atlantic, a flagship UK carrier, adopted Babel as their corporate solution for a Common Language Facility.

As part of their business review, Virgin Atlantic were looking to consolidate the technology used at airports and to provide a standardised check-in solution globally, both on the major CUTE platforms and on their own equipment. 

Virgin Atlantic required a graphical solution which was easy to train new agents on, but which also allowed experienced agents to continue using their knowledge and skills.

Finally, Virgin Atlantic also wanted a solution that was flexible and scalable, and could easily be tailored to their specific requirements and which allowed new functionality to be added with minimal effort.

Babel was seen as the perfect solution, with its powerful, script driven CLF which allows for the application to be tailored to fit the customer's requirements - from the actual commands issued to the complete presentation

Virgin Atlantic took a very proactive approach to the whole design process, being involved in all stages of drawing up the functionality, specifying the workflow and designing the interface.

Targeted initially to be available for the opening of their new Sydney route, Babel has been rolled out around the Virgin Atlantic network, being used on a variety of CUTE platforms, including those by SITA and ARINC.

“If all software companies were as easy to work with as Damarel, life for everyone would be a lot easier!”
Dave Wilding
Passenger IT Business Partner
Virgin Atlantic Airways

To discuss how Babel can help your operation, or to arrange to see it in action, please phone +44 (0)1252 783787 or email: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it