Exeter International Airport is a thriving UK regional airport, serving a wide catchment area and exhibiting exceptionally strong passenger growth, year on year.

In order to support and facilitate that growth, in 1997 Exeter Airport took the strategic decision to implement CUTE (Common User Terminal Equipment), and make full use of their limited number of check-in desks. By adopting AuRA, Damarel's low-cost CUTE solution for regional airports, Exeter ensured that every carrier could access their own DCS using common equipment, immediately freeing up desk space and increasing capacity.

Over time, as the size of the airport increased and new desks and gates were added, AuRA proved its flexibility, cost-effectively scaling up to meet increased usage and demand.

AuRA was also able to meet the changing demands of the airport, seamlessly adding support for new devices, such as OCR equipment for APIS capture, as the need arose.

With a stable platform to build on, Exeter also looked to improving the delivery of flight information to passengers.

By adopting FiNDnet and its companion module FIDSMon, Exeter provided high quality FIDS monitors, detailing targeted information in the concourse, arrivals, departures and baggage halls.  

FIDSMon also provides direct feeds to the airport's automated telephone system, website and to Ceefax, allowing the airport's customers to access up to date flight information on demand through a variety of channels.

With nearly one million passengers now using Exeter International every year, this is a great example of how Damarel can work with an airport to put in place the IT infrastructure necessary to maximise the potential of the airport.

“We are very pleased with the way Damarel have worked with the airport to provide solutions to the on going challenges of information provision. Their ingenuity is helping us meet the expectations of today’s travelling public.”
Cate Elshaw
Passenger Services Manager
Exeter International Airport

To discuss how AuRA or any of the other featured products can help your operation, or to arrange to see them in action, please phone +44 (0)1252 783787 or email: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it