Products

AuRA

Common User Terminal Equipment

Introduction and Overview

Damarel provides business solutions for Airport Operations.

Years of experience in the supply and support of systems for Airport Authorities, Ground Handlers and Airlines has led to the development of AuRA - a Common User Terminal Equipment System (CUTE) for Passenger Handling Facilities.

AuRA works by providing a network of shared Information Technology equipment for Passenger Check-in and Boarding, Baggage Check-in, Departure Control and Airline Ticketing.

Acting as a shared CUTE System platform, AuRA allows agents access to all the applications they require for passenger processing - Terminal Emulators, Common Language Facilities, Local DCS, Boarding Applications and more.

Releases terminal space

In today's Airport the competition for space is growing rapidly. The need to process more passengers through the same space or turn areas over for alternative forms of revenue generation must be pursued.

With AuRA the Airport Authority no longer needs dedicated passenger check-in facilities. Each check-in position is equipped with shared workstations and printers for common use.

Maintains image and service

Today's Airlines use their IT systems to deliver service to the passenger and project a positive image. AuRA maintains the Airline's image and service by providing secure access to the Airline system as if dedicated to that system.

Costs per passenger are the lowest in the industry

By keeping support costs low, simplifying system management and utilising commodity components, AuRA is THE cost effective solution for shared use of Passenger Handling facilities.

Damarel is confident that when you compare AuRA with rival systems you will find that AuRA processes passengers at a fraction of the cost.

Functional Highlights

Ease Of Use

Passenger Handling staff are operational from day one. AuRA is transparent once the connection to is made to the Airline system.

AuRA security puts authorised staff through to familiar territory, talking to the Airline system as if directly connected.

For the Ground Handling Company, where staff must operate multiple Airline Systems, Damarel can go further by providing Common Language. This facility is an addition to AuRA that acts as a translator between the language your staff know and the language each Airline expects.

Security And Resilience

Where facilities are shared, particular attention needs to be paid to security and reliability. AuRA has multiple layers of security that ensure access can only be made by authorised staff.

The integrity of communication with the Airline's own system is assured through the use of proven and approved communication components.

As more use is made of shared facilities the more dependence is placed on their reliability. AuRA is designed to keep working even when components of the system fail. For instance, if a boarding pass printer or ATB2 printer fails at check-in, staff can simply re-route the document to the nearest working printer.

Configuration and expansion

Addition of a new Airline to the system is accommodated with minimum effort. Simply attach an approved communications gateway, configure and set up security and it's up and running. Check-in positions are easily connected. AuRA uses commodity workstations and printers from all the major Airline printer vendors.

Billing And Analysis

Whatever charging scheme you wish to operate, AuRA collects the information you need. Whether by time, number of flights, passengers, documents produced or open desks, the statistics are collected for transfer to your accounting system.

Data is available in standard or tailored formats, ready for printed or electronic transfer.

Architecture

Common User Terminal Equipment (CUTE) System technical Information:

• Communicates across standard local area networks.
• Accommodates all the most common passenger and baggage document technologies
• Modular construction that can be tailored for a precise business fit.
• Part of an integrated airport solution with other Damarel or third party products.
• Open architecture, non-proprietary hardware.
• Comprehensive system management functions.
• Runs 24 hours a day with minimal computer operations supervision
• Supported and diagnosed remotely.

To discuss how AuRA Common User Terminal Equipment System or any of Damarel's other products can help your operation, please contact us by phone +44 (0)1252  783787 or email This e-mail address is being protected from spam bots, you need JavaScript enabled to view it